Comments on: Interview : Valentina Bertazzoni https://www.thedesignsheppard.com/interviews/ad-interview-valentina-bertazzoni?utm_source=rss&utm_medium=rss&utm_campaign=ad-interview-valentina-bertazzoni Interior design inspiration for the modern home Thu, 01 Dec 2022 12:30:40 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: StaceySheppard https://www.thedesignsheppard.com/interviews/ad-interview-valentina-bertazzoni#comment-464524 Thu, 01 Dec 2022 12:30:40 +0000 https://www.thedesignsheppard.com/?p=14780#comment-464524 In reply to Helen.

Hi Helen,
How odd. Have you contacted Bertazzoni to ask about this? I would definitely recommend getting in touch to let them know that you are not happy. It could be a genuine mistake and I’m sure they would be happy to help you.

]]> By: Helen https://www.thedesignsheppard.com/interviews/ad-interview-valentina-bertazzoni#comment-464522 Thu, 01 Dec 2022 03:34:36 +0000 https://www.thedesignsheppard.com/?p=14780#comment-464522 In reply to StaceySheppard.

Hi Stacey,
I ordered Stainless Steel. Simple. All other appliances have glossy finish but the Model:PROF30SOEX is matte.
All should be glossy I would expect since they are all Stainless Steel! No shine at all. I suspect the company ran out of the glossy paint and decided to cut their costs and ship them to USA!

]]> By: StaceySheppard https://www.thedesignsheppard.com/interviews/ad-interview-valentina-bertazzoni#comment-464515 Wed, 30 Nov 2022 00:35:43 +0000 https://www.thedesignsheppard.com/?p=14780#comment-464515 In reply to helen slayton.

Sorry to hear you’re not happy Helen. Did you specify the appliances yourself or was it your designer?

]]> By: helen slayton https://www.thedesignsheppard.com/interviews/ad-interview-valentina-bertazzoni#comment-464482 Tue, 22 Nov 2022 04:53:41 +0000 https://www.thedesignsheppard.com/?p=14780#comment-464482 I’ve bought the Professional Series Convection Microwave and I am very dissatisfied. It is built in the cabinet next to my bertazzoni fridge which has glossy clearcoat paint over the stainless steel. The problem is the convection microwave is a matte stainless steel and looks terrible next to my glossy fridge. Very dissatisfied.

]]> By: StaceySheppard https://www.thedesignsheppard.com/interviews/ad-interview-valentina-bertazzoni#comment-454782 Tue, 01 Sep 2020 10:15:30 +0000 https://www.thedesignsheppard.com/?p=14780#comment-454782 In reply to Carol.

Hi Carol,
I am so sorry to hear of the problems you are experiencing with your Bertazzoni appliance. I will do my best to pass this feedback on to my contact at Bertazzoni. I hope you can get it resolved soon.
Many Thanks,
Stacey

]]> By: Carol https://www.thedesignsheppard.com/interviews/ad-interview-valentina-bertazzoni#comment-454744 Sat, 29 Aug 2020 18:08:25 +0000 https://www.thedesignsheppard.com/?p=14780#comment-454744 Hello, hopefully to Valentina Bertazzoni,
I’m in NY and looked forward to using all 4 Bertazzoni appliances in my totally, newly gutted beautiful kitchen. To my sadness, after reaching out to everyone at Bertazzoni (even a letter to Italy), , watching hours of utube Bertazzoni tutorials- almost 2 years later, my 24Pro Speed Oven for over $1600 isn’t anything more than an expensive microwave oven.
I could have built in a wonderful microwave in the same space for $300.
The Manual is not recipe/guideline efficient.
In fact it’s very poor.
The screen prompts have no words on them to guide one along in a recipe.
Other Speed ovens actually direct one on screen to complete an Entree, but not Bertazzoni.
To bake a Lasagna, an apple pie, a Rack of Lamb, what do I press and for how long?
I’ve read other Consumer reviews and no one has a positive feedback.
Why?
Where is a cookbook with detailed timing and recipes for this expensive appliance?
I am ready to pay someone to come to my home for a tutorial, but with COVID, that’s impossible.
If I could return it and just have a built in microwave in that spot, I would do it.
I am deeply dissatisfied.
Please advise.
Thank you,
Carol

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