Hi Marion, it’s a shame that this particular hot water bottle is out of your personal acceptable price range. Admittedly, not everyone can afford to spend this much money on a hot water bottle or wants to. However, there are also people who have more disposable income and appreciate the finer things in life and are happy to spend their money on such products. It’s great that we have a choice and can choose products according to our own personal perception of value.

Dear Wendy,

Apologies we didn’t see this comment of yours until just now.

So you can actually replace your stopper for a newer one design which I’m sure will stop this problem.

Quite a few people have said the same about our old stoppers so we replaced them with a new design. You can purchase one from our website for £1.

https://www.yuyubottle.com/shop/accessories-extras

If you have any other problems please contact us directly at info@yuyubottle.com and we’d be more than happy to help you with any concerns or questions.

With our warmest wishes,
Karen @ YuYu

Hi Wendy, have you contacted Yu-Yu about the problem? I’m sure they will be more than happy to help you, they are very approachable.